- U.S. CUSTOMERS (not including Alaska or Hawaii): All items (backdrops & floordrops) are available for order via this website.
- CANADA CUSTOMERS: All items (backdrops & floordrops) on this site are available for order via this website.
- ALL OTHER INTERNATIONAL CUSTOMERS, as well as Alaska, Hawaii & APO/FPO: Please email [email protected] so we can add your country to our site for ordering or invoice you via PayPal.
We offer the highest quality backdrops/floordrops on the market in a wide range of variety of materials for you to choose from. The material that you choose will depend on your individual needs. Keep in mind that our custom printed backdrops and floordrops are not returnable or exchangeable so we strongly suggest that you review the information and images for each material in detail before making your selection.
Please note that each material, highlighted below, has it's own unique characteristics. Each material will produce a different result based on the material that it is printed on. Please keep this in mind if you are ordering 2 of the same design on 2 different materials that you would like to use together. Two prints on two different materials will not have the same final look.
- Fleece Fabric Material
- Stretch Material
- Eco-Poly Material
- Poly Paper Material
- Vinyl Material
- Non-Skid Floormats
Please reference our detailed overview of all our printed materials by clicking HERE.
- We often get asked what size is recommended. We suggest taking measurements of your available space to decide what will best work for your needs, read the "Sizing" section below to understand how your design will print, and then reviewing the tips in our Materials Overview Page.
- All computer monitors are not calibrated equally. We have made every effort to display (as accurately as possible) the colors and brightness/darkness of our floors & drops on our website but we cannot guarantee exact color matching. Due to monitor discrepancies, we cannot guarantee that your display will be accurate and your backdrop may look different then what you see on your screen.
- When looking at examples on our website of the backdrops/floordrops 'in use' by our customers please note that the look of those images will also vary based on the photographer's lighting conditions, white balance, and editing techniques. Please note that we cannot offer refunds or exchanges due to slight color variation as it should be expected with printed products.
- Depending upon the material chosen color results can also vary based on the print process for each material. Please note that we cannot offer refunds or exchanges due to slight color variation as it should be expected with printed products.
- If you order a non-skid floormat please be aware that they can arrive with a rubber odor. We suggest hanging the mat outside with the rubber side in direct sunlight for as many hours as possible. Solar heat causes rubber to release the odor (also referred to as outgassing). The smell will dissipate. To help speed up the process you can spray a neutral pH cleaner such as Simple Green (or a mix of 50/50 water and apple cider vinegar or white vinegar) on the rubber backing and then allow the mat to thoroughly air dry in the sun. You can also Febreeze the rubber as well.
Fabric Prints (fleece, stretch, eco polyester/bargain fabric): Please note that some tiny flaws should be expected. Occasionally, tiny pieces of fuzz on the fabric dislodge after the backdrop or floodrop is printed and leave behind small unprinted/white spots.
If your print arrives with a small mark on it please note that it may not, necessarily, be considered a defect. Occasionally, there may be a mark transferred onto the print due to the busy work environment of our print house. We ask that you try to wash the print in the washing machine on a cold cycle to see if the spot comes out.
Due to the heat transfer process, as well as the hemming process, for some fabric prints - you can lose a portion of the edges of the design on all four sides and edges may not be perfectly square.
Vinyl: Through compounding, where vinyl resin in the form of powder is mixed with multiple products, you’ll have the end result of vinyl. Its actual consistency will depend on how it is manufactured. Sometimes there are blemishes in the compound but they do not affect the quality of your print and how it will look when photographed. They are not considered print defects.
DIGITAL CREATIONS:
- Please note some backdrop designs are created digitally in a process that can result in the presence of minor oddities, creating a surreal effect, with the final design. These minor oddities are a natural byproduct of the design process and are not considered flaws or defects.
- Please note that a majority of our backdrops are handmade, and as such, may have slight imperfections or variations. These characteristics are a natural part of the handmaking process and should be expected. While we take great care to ensure the highest quality in our products, small flaws should not be considered defects. We do not offer reprints or refunds for minor imperfections as they are part of the uniqueness and charm of our handcrafted items. Customers have the opportunity to carefully review the designs and the fine details, on our website, prior to ordering. We thank you for understanding and appreciating the artisanal quality of our products.
- We cannot guarantee that there will not small printing flaws on solid-color, semi-solid, and textured prints. These prints will be at your own risk.
- Large format printing is meant to be used at a distance and is not intended to be viewed up close. Your backdrops are designed to be in the depth of field (DOF) at the proper distance from your subject (approximately 6 foot is the norm). If you have questions regarding the use of backdrops please email us at [email protected] (prior to placing your order).
- Vinyl and Poly Paper backdrop/floordrops will arrive with a thick white border around the design to help protect the design in shipment (at no additional cost to you). You can use this area as a place to clamp your drops or if you prefer, you can simply remove the excess material with household scissors. Please note: based on how the printer feeds the large rolls of the material through the printer the white border will not always be perfectly symmetrical on all sides. This does not affect the the printed design in any way and has no bearing on the quality of the print. It is merely there to protect the design.
- Vinyl floors should be used on a completely flat & clean surface. They will not work with carpet unless something is used underneath like a sheet of wood, Plexiglas, etc.
- ALWAYS use caution when placing any objects that are not soft on the surface of the Vinyl, Poly or Floormats to ensure you don't scratch the design! Keep in mind that this is a "printed" surface and is not impermeable to being scratched by dragged items/props across the floor/drop. We suggest you use protective pads on your props so that sharp edges are not rubbing against the drops. Always lift and move your props versus dragging them across the surface of the prop. *We are not responsible if you scratch your floor/drop.*
- Vinyl, Poly or Floormats can be stored ROLLED or laid/hung flat to avoid creasing. Do not fold Vinyl, Poly or Floormats or they can crease.
- Cake smashes on drops or floors are at your own risk. Vinyl coated canvas cleans up with a GENTLE application of warm soapy water but we suggest that you test darker-colored icing to ensure it will not stain the material.
- Our drops work with Studio lighting or Natural lighting. Tips & Tricks for lighting can be found on our website HERE. We suggest you become more informed about proper lighting if you are new to using backdrops/floordrops.
Sizing/Proofs:
- If the design is shown/advertised, in the listing, in a horizontal/landscape orientation then the design will print horizontal/landscape orientation. If you ordered a horizontal/landscape oriented design in an 8x10 size it would print 8 Foot HIGH by 10 Foot WIDE.
- If the design is shown/advertised in the listing in a vertically/portrait orientation then the design will print vertical/portrait orientation. If you ordered a vertical/portrait oriented design in an 8x10 size it would print 8 Foot WIDE by 10 Foot HIGH.
1) If you order a larger size than the illustrated 5 x 7 foot design: our design team will stretch the design to fit the width you choose (as long as it does not distort the design) or they will crop it appropriately to fit the larger dimension you selected.
2) If you order a smaller size than the illustrated 5 x 7 foot design: our design team will crop the design to fit the shorter size *OR* where we deem appropriate, the design can be shrunk to fit the smaller size you choose (many designs can easily work in a smaller format when re-sized/shrunken). We strive to make the best decision on how to resize the design to best fit the customer's needs.
Count the total number of planks illustrated in the design, take the width of the material you will be ordering (ex: 52 inches, 60 inches, 61 inches, 8 foot, etc) and divide the width of the material by the total amount of boards in the design.
For example: 8 foot width material (96 inches), divided by 10 planks of vertically-oriented wood in the design, will have planks that are approximately 9.6 inches wide.
Count the total number of planks illustrated in the design, take the height of the material you will be ordering (ex: 5 foot, 6 foot, 7 foot, 8 foot, 9 foot, 10 foot, etc), divide the height of the material by the total amount of boards in the design.
For example: 7 foot height material (84 inches), divided by 8 planks of horizontally-orientated wood in the design, will have planks that are approximately 10.5 inches tall.
Do you charge SALES TAX?
- Yes, 6.625% sales tax will be added to New Jersey, USA residents.
- Vinyl & Poly Paper: Turnaround time for order processing/printing is approximately 1-2 weeks plus shipping time.
Timing is an approximate so please leave ample time when ordering.
We CANNOT guarantee the arrival of your shipment by a specific date unless a special arrangement is made prior to checkout. - Fleece, Stretch, Eco-Poly, Mini Drops, Mini Mats & Posing Fabrics: Turnaround time for order processing/printing is approximately 1-2 weeks plus shipping time.
Timing is an approximate so please leave ample time when ordering.
We CANNOT guarantee the arrival of your shipment by a specific date unless a special arrangement is made prior to checkout.
- Non-Skid Floormats: Turnaround time for order processing/printing is approximately 1-2 weeks plus shipping time.
Timing is an approximate so please leave ample time when ordering.
We CANNOT guarantee the arrival of your shipment by a specific date unless a special arrangement is made prior to checkout. - Sequin Backdrops, Matte Fabrics: Turnaround time for order processing is approximately 1-3 weeks plus shipping time.
Timing is an approximate so please leave ample time when ordering.
We CANNOT guarantee the arrival of your shipment by a specific date. - The Perfect Posie: Turnaround time for order processing is approximately 1-2 weeks plus shipping time.
Timing is an approximate so please leave ample time when ordering.
We CANNOT guarantee the arrival of your shipment by a specific date.
- Digital downloads: Digital Downloads arrive in a link in your email immediately after purchase at the bottom of the paid receipt email.
Shipping is based on weight and package size. We DO combine shipping for items that are shipped from the same location that can be packaged together.
If your order contains a mix of materials that do not ship from the same location we'll reach out to you via email to collect any shipping balance due.
-Fleece, stretch, eco polyester, Mini Drops and Posing Fabrics can ship together folded. Extra shipping fees may occur if you have large order.
-Vinyl and Poly Paper can ship together rolled. Extra shipping fees may occur if you have large order.
-Non Skid Floormats and Mini Mats ship on their own rolled. Extra shipping fees occur if you order more than (1) Floormat.
-The Perfect Posie® ships on its own.
Please note that if you checkout using the Klarna (pay in four option), the much higher fees we must pay Klarna for the transaction, will be deducted from any possible shipping refund/rebates you were due to receive.-Sequin Fabric Backdrops and Poly Poplin Seamless Backdrops can ship together folded. Extra shipping fees may occur if you have large order.
Please note: Additional shipping fees may also occur if you order multiple Floormats, multiple Mini Mats, multiple Vinyl, or multiple Poly Paper prints in one transaction or if you live outside of the USA where the estimate did not cover the total shipping due.
Pick the Shipping Method that best matches your order at checkout. If balance is due for an incorrect choice, it's no problem, we'll reach out via email to collect balance
Email: [email protected] with any shipping questions.
If you would like an exact shipping quote prior to ordering please:
1) Log into your account on our website www.backdropsandfloors.com
2) Create you draft order in your cart
3) Click "save for later"
4) email [email protected] and request a shipping quote for your pending shopping cart.
General Shipping information:
- US backdrop orders ship with USPS, UPS or FedEx. Hawaii, Alaska, APO/FPO, & most international orders ship with USPS Priority Mail (insurance required) or UPS (depending upon what is less expensive). Our main goal is to save you money on shipping by using the least expensive method possible so the carrier and shipment time will always vary.
- We CANNOT guarantee the arrival of your shipment by a specific date. Unfortunately, once the package leaves our facilities we have absolutely no control over shipping delays that can hold up the arrival of your shipment. The delivery dates they provide on their tracking websites are "estimates" only. We suggest that you do not schedule your photo shoots based on the arrival of these items until you have physically received your products.
- If If there is a loss or breakage in shipment you will be issued a replacement of the same exact item once the claims process is completed (see RETURN/EXCHANGE/DAMAGE/LOSS POLICY at the bottom of this page for complete details). There is no exception to this policy.
- You must ensure the shipping address for all of your purchases with your PPF&B account through our website and PayPal is correct. We use the shipping address listed on your account on our website that appears on your receipt. If you paid through a manual PayPal invoice we use the shipping address listed on the PayPal receipt.
-If your package is returned to us for non-delivery/non-order acceptance you will be responsible for the additional shipping charges to re-send the package(s).
-If your package is addressed, based on the information you provided us, but needs an address adjustment, with the carrier, you will be responsible for the additional shipping charges to re-send the package(s). - Customs, import duties, or quarantine/fumigation fees (for certain props, etc. depending upon country) may be applied to International orders when the shipment reaches its local customs destination. Such charges are the sole responsibility of the recipient of your order and vary from country to country. We do not have details on this information so please contact your local customs office for details. Shipping laws are different in each country.
- Please review the UPS Service Guarantee.
- Please review the Fed-Ex Service Guarantee.
- Please review the Priority Mail Features. Please review the First Class Mail features.
Packaging / What to do Once You Receive Your Printed Backdrop/Floordrop Order:
- Your vinyl or poly paper floor or backdrop will arrive rolled inside of a heavy duty cardboard shipping tube that is great for storing the drops when not in use. If you experience any tightness in sliding your backdrops out of the tube, simply grab the corner of the inner-most backdrop and twist in the opposite direction of how they are rolled. Backdrops will loosen and slide out. All other backdrops will be received in a box or bag.
Customers are responsible for ensuring that all staples are out of the shipping tube before attempting to remove backdrops from the shipping tube. If you do not remove the staples you can scratch/damage the material and you will be responsible.
- If your Vinyl backdrop drop shifts in the tube during shipment and the edges become wrinkled or creased just apply heat and the vinyl will smooth out or wrap the backdrop around the cardboard tube it was shipped in and secure the edges with a clip or rubber band. Leave it in a warm place and any wrinkles will come out. You can also cut the protective border off of the backdrop with household scissors, if you prefer.
- Fabric backdrops may arrive in a poly bag or box.
- Non-Skid Floormats may arrive in a heavy weight bag or box.
- Once you receive your shipment we ask that you check your order within 48 hours of receipt of delivery.
All sales are FINAL. Because of the custom nature of our product we DO NOT ACCEPT returns or exchanges on any of our products. There are no exceptions to this policy.
Once an order has been put into production it cannot be canceled/refunded/exchanged. There are no exceptions to this policy.
If there are damages/defects/incorrect item sent please review the following instructions below.
If your package is DAMAGED by the carrier in transit please email us at [email protected] within 48 hours of receipt of product. If you do not contact us within this time frame we reserve the right to deny a reprint/exchange of the damaged item.We cannot reprint the damaged order until the package an insurance claim has been paid. Once the claim is approved a replacement will be issued. You will be issued a replacement of the same exact item once the claims process is completed. There is no exception to this policy.
- The details of the damage that will help with your insurance claim.
- Photos of the damages. Please include multiple angles of the damaged packaging, the packing materials, the shipping label on the package, multiple angles of the damage to the product.
Please DO NOT discard packaging and packing material as it may need to be collected by the shipper for an inspection.
Please DO NOT use the defective products unless we instruct you to.
We are not responsible for damage caused by not removing all staples from your backdrop shipping tube. You are responsible for ensuring they are removed before pulling the drops out of the tube.
If your item is defective or an incorrect item was sent to you please email us at [email protected] within 48 hours of receipt of the product(s). If you do not contact us within this timeframe we reserve the right to deny an exchange of the defective/incorrect item. We are always more than happy to correct any mistakes and send a pre-paid label to have the items returned to us.
If there is a defect, that was NOT caused by the misuse of the item or damaging the item when packaging was opened - we will issue you an exchange for the same item and same material you originally ordered.
Human error is possible; although we do our best to inspect each order that is printed before it leaves our shop to ensure there are no defects (defects can be rips/tears/stains that cannot be washed upon arrival, as well as noticeable flaws in the print).
When you email us at [email protected] please include the following:
- The details of the defect that will help us review the issue and find a proper resolution or provide you with any suggestions necessary.
- Clear images of the defect (include multiple angles, if necessary, to clearly show the issue).
- If the issue is related to color: please photograph the backdrop in the proper lighting and email us quality images of the issue. Cell phone images taken in ambient lighting are not preferable to see any printing or color issues. Please take the item to your shooting space and share properly lit images (as you would photograph the backdrop with your clients).
Many times you will find that ambient lighting skewed your view of the print. By taking photos of the print in your professional environment; you will find that the backdrop/floordrop has printed correctly.
- If your shipment does not arrive by the date estimated by the carrier please check the tracking number we've provided you to review the status of the package.
- If the package appears to be lost after the shipment has gone past the "estimated" arrival date by a few days please contact us and we would be happy to research the issue the best we can, and if necessary put a claim in with the shipping carrier if the package was insured. We only have a small window of time to place claims with UPS or USPS. If you fail to notify us within 48 hours in the case of damage or within a week after "estimated arrival" (should have taken place) for lost packages your goods may not be able to be replaced.
- If you tracking shows the package has been delivered but you indicate that it has not been, we cannot reprint the order until the package is officially deemed lost with the carrier and an insurance claim has been paid to us. Once the package is deemed lost a replacement will be issued.
Do you offer a New Customer/1st Time Buyer Discount?
- Yes, we do! If you have never ordered from our company (via email order OR through this website) you are eligible to receive the discount.
To apply your discount:
Create a new account HERE. Once you have signed up as a brand new customer with our company, have created your first order, and are ready to check out: enter the one time use discount code "new10" for 10% off your 1st backdrop or floordrop order.
PLEASE NOTE:
This coupon code is ONLY valid for our regular priced Vinyl, Poly Paper, Stretch, Fleece, Eco Polyester, Mini Drops, Posing Fabrics, Rooms, or our Non Skid Floormats. The coupon does not include: custom drops, combo deals, anything in our "Photo Booth, Sequins, Fabrics" section. If you use the code for an invalid item we will need to send an invoice for the difference before your order will be processed.
Please note: This discount is not applicable after your purchase is submitted. It is only valid at the time of your first purchase and needs to be entered through the website to receive.Those outside the US & Canada: You must mention this code in your order email so that it can be applied to your invoice.
- YOU MAY NOT, IN ANY WAY, DISTRIBUTE, COPY, PUBLISH OR USE THE IMAGES OR ANY PART OF THE IMAGES IN ANY WAY WITHOUT EXPRESS PERMISSION OF THE COPYRIGHT HOLDER.
- YOU MAY NOT ALTER, MANIPULATE ANY PART OF OUR DESIGNS OR SAMPLE IMAGES WITHOUT CONSENT FROM THE COPYRIGHT HOLDER.
- YOU MAY NOT COPY OR USE THE VERBIAGE DESCRIBING OUR BUSINESS LISTED ABOVE FOR ANY REASON.
- YOU ARE STRICTLY PROHIBITED!
- Any redistribution or reproduction of part or all of the contents in any form is prohibited. Selling images using Photo Prop Floors & Backdrops, LLC's designs or ANY elements within the designs, in any other format (such as templates, websites, brochures, or as a digital backdrops) is prohibited. Any re-purposing or redistribution is illegal and is subject to prosecution. You may not distribute, rent/lease or commercially exploit the content in any manner, nor may you transmit it or store electronic copies of the artwork or store it on any other website or other form of electronic retrieval system, whatsoever, without expressed written permission of Photo Prop Floors & Backdrops, LLC.
© Copyright for all designs remains with Photo Prop Floors & Backdrops, LLC.